Lead the Future of Connectivity: Service Manager for Broadband in the Western Cape Government
Are you a seasoned ICT professional with a passion for strategic leadership and driving large-scale connectivity projects? The Department of the Premier, Western Cape Government, is seeking a dynamic and experienced individual to fill the critical role of Service Manager: Broadband Service Level and Contract Management. This is a senior opportunity to shape the digital infrastructure of the province.
Position Details:
- Reference Number: DOTP 10/2025
- Salary: R849,702 per annum (Level 11)
- Centre: Department of the Premier, Western Cape Government
- Closing Date: 03 March 2025
Are You the Ideal Candidate?
Requirements:
- An appropriate 3-year tertiary qualification (National Diploma/B-degree).
- A minimum of 6 years’ experience in ICT projects, of which 3 years must be in a management role.
- Recommendation: Relevant working experience in connectivity or VOIP projects.
- Key Competencies: Knowledge of Public Service regulations, project management, finance, and HR matters. Exceptional strategic planning, communication, report writing, and negotiation skills are essential.
Your Key Responsibilities:
Duties:
- Line & Contract Management: Lead a team of professionals and manage service providers, ensuring high service levels and effective contract management for all broadband-related agreements.
- Financial Management: Play an active role in budgeting, and assist in the efficient and effective control of the Directorate’s finances.
- Strategic Leadership: Define and review the component’s objectives and priorities. Participate in strategic planning and the development of business plans for the Directorate.
- Human Resource Management: Recruit, motivate, train, and guide staff to achieve excellence in service delivery. Actively manage performance and evaluation.
- Stakeholder Engagement: Liaise with all spheres of government, national departments (e.g., SITA), private sector organisations, NGOs, and local municipalities.
Application Process:
Enquiries: Mr M Cloete at Tel: (021) 483 7320
To Apply: Applications must be submitted online only via:
– http://www.westerncape.gov.za/jobs or
– https://westerncapegov.erecruit.co
Important Notes for Applicants:
- Ensure your application is submitted before the closing date; no late applications will be considered.
- Shortlisted candidates must be available for interviews and a technical exercise.
- The selection process includes a generic managerial competency assessment using mandated DPSA tools.
- The successful candidate must complete the Senior Management Pre-Entry Programme (a 120-notional hour online course) before appointment. Learn more here.
- If you do not hear from the department within 10 weeks of the closing date, please consider your application unsuccessful.
This is more than just a job; it’s a chance to lead a vital team and make a tangible impact on the Western Cape’s digital landscape. If you have the vision, experience, and drive, we encourage you to apply.
Act now—applications close on 03 March 2025.
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