Client Services Officer Opportunity at Mdantsane Labour Centre
The Department of Employment and Labour is seeking a dedicated and skilled professional to fill the position of Client Services Officer at the Mdantsane Labour Centre. This is a fantastic opportunity to contribute to a vital public service while advancing your career. The reference number for this post is HR4/4/1/36.
Position Details
- Reference Number: HR4/4/1/36
- Salary: R397,116 per annum
- Centre: Labour Centre: Mdantsane, Eastern Cape
- Closing Date: 23 June 2025 at 16:00 (for walk-in applications) and 00:00 (for online applications)
Requirements
To be considered for this role, candidates must meet the following criteria:
- A three-year relevant qualification at NQF Level 6 in Social Science (e.g., Psychology, Industrial Psychology), Public Administration, Business Management, or Public Management.
- A valid driver’s licence.
- Two (2) years of functional experience in a client-oriented environment.
Required Knowledge:
Knowledge of the Employment Service Act, Unemployment Insurance Act, Public Service Act, Immigration Act, Skills Development Act, Social Plan Guidelines, Human Resources Management, Public Financial Management Act (PFMA), and relevant ILO conventions related to Public Employment Services (PES).
Essential Skills:
Planning and Organizing, Communication, Computer Literacy, Analytical, Presentation, Interpersonal, Report Writing, Networking, Negotiation, and Marketing skills.
Duties
The successful candidate will be responsible for:
- Marketing PES Services to stakeholders to acquire opportunities and conducting the recruitment, selection, referral, and placement of registered work seekers.
- Processing requests for International Cross-Border Labour Migration and advising on the availability of skills.
- Processing applications for the registration of Public Employment Agencies (PEA) and Temporary Employment Schemes (TES).
- Supervising the provision of registration and referral services for work seekers.
- Monitoring the implementation of employment schemes, Labour Activation Programmes (LAP) projects, and Temporary Relief Schemes.
- Supervising the administration of employer services at the labour centre.
Enquiries
For any questions regarding this position, please contact:
Mr LB Mduduma
Telephone: (043) 285 0400
How to Apply
Applications must be submitted in one of the following ways:
- Postal: The Deputy Director: Labour Centre Operations, Private Bag X19, Mdantsane, 5219.
- Hand Delivery: Department of Employment and Labour, Mazaule Street, N.U.1, Mdantsane.
- Email: [email protected]
Critical Application Notes:
- Your application must consist of two documents only: a completed and signed NEW Z83 application form and your comprehensive CV. These must be combined into one PDF document.
- The subject line of your email must indicate the full job title and reference number (HR4/4/1/36).
- Applications sent using the old Z83 form will not be considered.
- Ensure all sections of the Z83 form are fully completed, initialled, and signed.
- JPEG or picture format applications will be disqualified.
- Failure to follow these instructions will result in disqualification.
- Only shortlisted candidates will be asked to submit certified copies of their qualifications and other documents.
- If you have not been contacted within eight (8) weeks after the closing date, please consider your application unsuccessful.
The Department is an equal opportunity, affirmative action employer. Its Employment Equity Plan will inform the employment decision. It is the Department’s intention to promote equity (race, gender, and disability) through the filling of this post.
Don’t miss this chance to join a dynamic team! Ensure your application is submitted before the deadline on 23 June 2025.
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